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In Found Learn more More Google reviews
Reviews are what homeowners actually check
Customers mean to leave you a review and then life gets in the way. We ask every customer on your behalf, follow up politely if they forget, and show new Google reviews on your website automatically.
- Text + email requests
- Polite follow-ups
- Same link for everyone
- Reviews shown on your site
Included in: Found See plans
Booked also covers a reply written for every review and automatic reposting of new reviews to Facebook and your socials.
Why it matters
What you actually get out of it
- 1
The ask happens every time
As soon as a job is finished the request goes out by text and email, while the customer is still pleased with the work. No remembering, no awkward asking on the doorstep, no jobs missed because you were busy.
- 2
Everyone gets the same link
Every customer gets the same one-tap link to your Google review page, whatever they thought of the job. There is no star filter and nobody is steered away from Google — filtering reviews is against Google’s policies. If you want, everyone can also get a short “anything we could have done better?” note.
- 3
Reviews where people actually see them
New Google reviews show on your website automatically. On Booked we also reply to every review and repost new ones to your Facebook page, so one happy customer becomes proof in three places.
How it works
Step by step
- 01
The job finishes
You mark the job as done, or it is triggered from your calendar, and the sequence starts.
- 02
Everyone gets the review link
A short text and email thanks the customer and gives them a one-tap link to your Google Business Profile. Every customer gets the same message, whatever their rating would be.
- 03
A polite reminder
If they have not left one, a gentle reminder follows. It stops as soon as they review.
- 04
Optional: “anything we could do better?”
If you want it, every customer can also get a short feedback note. It goes to everyone, and it never replaces the Google link.
- 05
Reviews go to work
New Google reviews show on your website automatically. On Booked we write the reply to each review and repost it to your Facebook page.
YC Your Company Text message · job complete
Hi Customer, thanks for having us. Would you leave us a quick Google review? It takes a minute and really helps a small firm.
★ Leave us a Google reviewEvery customer gets this same link, whatever they thought of the job.
YC Your Company Facebook · just now Auto
New 5-star review on Google — thanks Customer!
“Tidy job, turned up when they said they would and the doors look great.”
Customer · Google reviewWhy everyone gets the same link
Google does not allow review gating — asking customers how it went and only sending the happy ones to Google. It is also bad business: homeowners trust a profile with a few honest four-star reviews more than a wall of perfect ones. So every customer gets the same request and the same link. What makes the difference is simply asking every time, and replying properly when someone does have a complaint.
More Google reviews — your questions
Straight answers. Anything we have not nailed down yet is marked as a to-do rather than glossed over.
Does this hide or block bad reviews?
No, and we would not offer it if it did — gating reviews is against Google’s policies. Every customer gets the same request and the same Google review link, whatever they thought of the job. Nothing is filtered, blocked or hidden.
How many more reviews will I get?
We are not going to put a number on it, because it depends entirely on how many jobs you finish and how your customers respond. What we can promise is that every customer gets asked, and gets a polite reminder if they forget, which is more than most installers manage by hand.
Will customers feel pestered?
The sequence is short: the first request, then a couple of gentle reminders spread over roughly two weeks. It stops as soon as they respond, and it stops at the end regardless. Most people genuinely meant to leave a review and are glad of the nudge.
Can I change the wording of the messages?
Yes. We write every text and email in your company name and tone of voice during setup, and you approve them. If you want something reworded later, tell us and we will change it.
Does it work for commercial jobs as well as homeowners?
Yes. The request can be triggered for any job type — a single front door or a full commercial window contract — and sent to whichever contact is the right person to ask.
Where do the reposted reviews go on Facebook?
To your business page. You connect it once during setup and after that each new Google review is posted automatically.
Who replies to the reviews?
On Booked and Busy, we do: every review gets a reply, so your profile never looks like nobody is home. On Found you reply yourself, and the requests and on-site reviews still run automatically.
The rest of the system
Works on its own. Better with the others.
More Google reviews covers one part of the job. Here is what handles the rest.
Missed calls texted back
Every missed call gets an instant text, so the lead does not ring the next installer.
In Found Learn moreTexts to past customers
Turn the customer list you already have into new work.
In Booked Learn moreGet found locally
Get found for “window installers near me” instead of buying shared leads.
In Busy Learn moreJob of the Month
Your best job each month, written up by us and posted everywhere.
In Booked Learn moreReady to stop losing jobs to a missed call?
One call, no pressure. We will show you exactly what you get, what it costs and how quickly it goes live.
No contract. Leave whenever you like. Website included with any monthly plan. No build fee.